Last update:

16 May 2025

Privacy Policy

Privacy Policy

Effective Date: 16/5/2025

Educhava (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide
  • Full name

  • Email address

  • Phone number

  • Student’s level and subject(s) required

  • Tutor applications (including academic background and experience)

b. Automatically Collected Information
  • IP address

  • Browser type

  • Pages visited

  • Date/time of visit

  • Referring URL

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To match students with suitable tutors

  • To communicate with you regarding your inquiry or application

  • To improve and personalise your experience on our website

  • To send updates, offers, or service-related notices (you can opt out at any time)

  • To maintain internal records and legal compliance

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information:

  • With tutors, when you submit a tuition request

  • With clients, when tutors apply for or accept a job

  • With trusted third-party vendors (e.g. web hosting, analytics), under strict confidentiality agreements

  • If required by law or to protect our rights and safety

4. Data Storage and Security

We use secure servers and industry-standard encryption to protect your data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated data

  • Request the deletion of your data

  • Withdraw consent or opt out of communications

To make a request, contact us at +65 8612 2482.

6. Cookies

Our site uses cookies to:

  • Understand how users navigate our site

  • Remember preferences

  • Improve performance

You may disable cookies through your browser settings, though some features may be affected.

7. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of these third-party sites.

8. Children’s Privacy

Educhava does not knowingly collect personal data from individuals under 13 without parental consent. If you believe your child has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this policy or your data, please contact us at:
+65 86122482